Service Advisor
Description
The service writer’s duties include selling and scheduling necessary service work for the service department. They are responsible for scheduling service appointments, and collecting customer and vehicle information before the customer’s arrival, whenever possible. They must greet the customer in a timely and friendly manner, as well as write up the customer’s vehicle problems accurately and clearly on the repair order. The service writer will also advise the customer on additional future services to be performed based on the history of the vehicle, and will provide a complete and accurate written cost estimate of all repairs, including labor charges. This is a full-time position.
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